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Missing parts from CTB16PC kit - LOR DIY - Light-O-Rama Support Desk - Light-O-Rama Forums

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brandnio
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Joined: Tue Jun 23rd, 2009
Location: Nebraska USA
Posts: 10
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 Posted: Sat Oct 10th, 2009 06:52 pm
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Hey, I looked and couldn't find this on the main website.  Who would I call to get some replacement parts for the CTB16PC(kit)?  One of them didn't come with the 6 pin phone jack connector and I had two other parts that got damaged due to my error.  So I need to get those replaced so I can finish my display. 

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James Peachee
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Joined: Mon Jul 9th, 2007
Location: Davenport, Iowa USA
Posts: 2
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 Posted: Sat Oct 10th, 2009 07:45 pm
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Check on the support page of the lor site. Scroll down to the bottom of the page. There you will find an email address for the kits or you can call the number, either works well.

James

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stachows
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Joined: Mon Oct 22nd, 2007
Location: Hales Corners (Milwaukee), WI
Posts: 113
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 Posted: Sun Oct 11th, 2009 04:36 am
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If you do not use the phone jack to connect your boxes, that should not be an issue for you.

What are the other two parts?

If they are resistors or something simple, Radio Shack may have replacements.

I know I messed up two resisitors once, and was able to find replacements there...

Scott.

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brandnio
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Joined: Tue Jun 23rd, 2009
Location: Nebraska USA
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 Posted: Sun Oct 11th, 2009 04:56 am
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I broke either the 10uF or .1uF Cermaic capacitor, and one of the white integrated circuits.

So, I won't have any problems running the board without the phone jack?

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stachows
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Joined: Mon Oct 22nd, 2007
Location: Hales Corners (Milwaukee), WI
Posts: 113
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 Posted: Sun Oct 11th, 2009 05:16 am
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NO,

If you do not plan on using it, the phone jack will not cause any harm if you do not solder it in... (That being said, if it was missing, I would still let them know...)  I know Dan will take care of you.!!

On the other two items... There is a difference between 10uF and .1uF is important(Page 6 if the user guide explains how to tell the difference), but you need to look at the voltage as well.  I assume you mean either C0 or C1, both of which are 50V. and should be able to be found at Radio Shack for about $0.80

For the White IC's, I assume you mean the "400V Triac opto-isolator - 6 pin DIP" They can be found online for about $0.63(Not at Radio Shack).  Do a google search for "MOC3023"

If you are unsure about any of this, you are better off calling LOR and having them ship you the correct parts... 

HTH

Scott

 

 

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Denny
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Joined: Sun Jul 8th, 2007
Location: Casa Grande, Arizona USA
Posts: 663
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 Posted: Sun Oct 11th, 2009 11:37 am
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Just e-mail LOR; they will replace them at no charge.

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stanward
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Joined: Fri Dec 5th, 2008
Location: Keaau, Hawaii USA
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 Posted: Thu Oct 15th, 2009 12:05 am
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Dan will definately be of help.

 

Denny wrote:
Just e-mail LOR; they will replace them at no charge.

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brandnio
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Joined: Tue Jun 23rd, 2009
Location: Nebraska USA
Posts: 10
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 Posted: Sat Oct 17th, 2009 12:00 am
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I called the number on the site and was told to email Kevin I think.  I haven't heard anything back and I sent the email on tuesday.  Is Dan's email dan@lightorama.com?  I just sent an email to that address so I'm hoping it's the right one.

Thanks for your responses guys.

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Jeffrey
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Joined: Tue Dec 18th, 2007
Location: Maine, New York USA
Posts: 344
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 Posted: Tue Oct 20th, 2009 11:36 pm
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I emailed support@lightorama.com in the past for a fuse holder tab.  I'm not sure I ever got an email response but I did get a two replacement tabs, a fuse, and a fuse cover in the mail shortly after I sent it. :D



____________________
http://www.MaineLights.org
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brandnio
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Joined: Tue Jun 23rd, 2009
Location: Nebraska USA
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 Posted: Tue Oct 20th, 2009 11:55 pm
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I got the parts yesterday so everything is good. 

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Light-O-Rama Forums > Light-O-Rama Support Desk > LOR DIY > Missing parts from CTB16PC kit


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