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Dead CTB16PC ??? - LOR Hardware - Light-O-Rama Support Desk - Light-O-Rama Forums

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JBullard
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Joined: Thu Jul 26th, 2007
Location: Chattanooga, TN
Posts: 342
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 Posted: Sun Nov 11th, 2007 12:33 pm
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I purchased 5 CTB16PC complete kits - factory wired boards.

4 work great, one is a problem.

Trouble shooting I've done.

Removed fuses, check continuity -  OK

Measured 120 VAC from NEU to left side of fuse - OK

Measured 120 VAC from NEU to right side of fuse - OK

On the 16 pin header, looked for 5 VDC between bottom left pin and 4th pin from top on left -  NONE

Checked for 25 VAC on left side of D1 and D2 - NONE

Voltage jumpers are correct for  120 VAC.

What else can I check or try?

I just ordered another CTB16PC in case this one is dead and I really need these 16 channels this year.  If get this one fixed, will have an additional 16 channels for next year, total 112 channels.

Thanks for any suggestions.

John

 



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John w/ 368 LOR Channels and 4 Cosmic Color Ribbons
http://www.TennesseeLights.com
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cmoore60
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Joined: Sun Jul 15th, 2007
Location: Cahokia, Illinois USA
Posts: 1157
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 Posted: Sun Nov 11th, 2007 01:13 pm
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Contact support@lightorama.com
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Mountainwxman
LOR II Beta Testers


Joined: Sun Jul 8th, 2007
Location: North Carolina USA
Posts: 1552
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Status:  Online
 Posted: Sun Nov 11th, 2007 09:58 pm
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Just like cmoore60 said: contact LOR support.  They'll get you a new or replacement board quickly. 

I'd shoot an email to support tonight, then call first thing at 10am est.



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William Bottomley

High Country Lights
Synchronized Christmas Lights
Christmas Carolina And Free Sequences
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JBullard
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Joined: Thu Jul 26th, 2007
Location: Chattanooga, TN
Posts: 342
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 Posted: Sun Nov 11th, 2007 10:27 pm
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Thanks.

Those were my plans, was just wondering if I had overlooked anything that I could try in continuing to trouble shoot it today.



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John w/ 368 LOR Channels and 4 Cosmic Color Ribbons
http://www.TennesseeLights.com
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Tim Fischer
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Joined: Mon Jul 16th, 2007
Location: Plymouth (Minneapolis Area), Minnesota USA
Posts: 1071
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 Posted: Sun Nov 11th, 2007 11:17 pm
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You could try checking the voltage out of the xformer, diode bridge and/or voltage regulator...

-Tim



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Tim Fischer
http://www.plymouthlights.com
Visit and Join the Christmas Lights Webring: http://lightwebring.fischersplace.com
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JBullard
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Joined: Thu Jul 26th, 2007
Location: Chattanooga, TN
Posts: 342
Picture: [Download]
Status:  Offline
 Posted: Sun Nov 11th, 2007 11:46 pm
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Thanks Tim,

The diode bridge did not have the 25 VAC present.  That was my step 5 above.

I already have sent the email to support, and packed the unit for return.

 



____________________
John w/ 368 LOR Channels and 4 Cosmic Color Ribbons
http://www.TennesseeLights.com
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Tim Fischer
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Joined: Mon Jul 16th, 2007
Location: Plymouth (Minneapolis Area), Minnesota USA
Posts: 1071
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 Posted: Mon Nov 12th, 2007 12:01 am
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JBullard wrote: Thanks Tim,

The diode bridge did not have the 25 VAC present.  That was my step 5 above.

I already have sent the email to support, and packed the unit for return.

 


Cool -- not familiar with the unit so wasn't sure what D1 and D2 are...

Hope you get your replacement in time.

-Tim



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Tim Fischer
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JBullard
Member


Joined: Thu Jul 26th, 2007
Location: Chattanooga, TN
Posts: 342
Picture: [Download]
Status:  Offline
 Posted: Mon Nov 12th, 2007 10:12 pm
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Update:

Had an email from Dan before 10:00 AM EST this morning.    He is sending me a replacement board, and I've already sent my old one in.

Gotta LOVE the customer service at LOR.

These people are FANTASTIC !!!

 

 

 



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John w/ 368 LOR Channels and 4 Cosmic Color Ribbons
http://www.TennesseeLights.com
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Light-O-Rama Forums > Light-O-Rama Support Desk > LOR Hardware > Dead CTB16PC ???


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