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sandiegojeffrey
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Joined: Tue Oct 23rd, 2007
Location: SAN DIEGO, California USA
Posts: 25
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 Posted: Fri Feb 6th, 2009 07:39 am
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:P on  Tues. Nov  7 2006  I  purchased my lor package order number           YHST-1552586516070-3483
 on Dec 31, 2008 my laptop was stolen from my front yard at 8 pm while I went into my house to mix up a batch of bubbles fie my bubble machine when I returned  I was in shock my show was stopped and laptop was gone! I made a police report , but was told that every 7 min  in America a laptop is taken and 99.9% of them are not recovered ,  so  now I have purchased a new laptop but don’t have the software anymore I guess my question is how do I replace it  , can anyone help



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sandiegojeffrey@cox.net
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LightEnthusiast
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Joined: Thu Dec 11th, 2008
Location: Perth, Australia
Posts: 52
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 Posted: Fri Feb 6th, 2009 08:40 am
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Hi

I would suggest sending an email to LOR support. That is the best chance of sorting your problem out

LE

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cmoore60
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Joined: Sun Jul 15th, 2007
Location: Cahokia, Illinois USA
Posts: 1039
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 Posted: Fri Feb 6th, 2009 10:50 am
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Better yet, call LOR. They keep track of all that stuff. They will verify and then send you a link to download the software again. Once you have the download you will need to upgrade to the current version 2.1.6.

Chuck

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Joe2000
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Joined: Tue Nov 27th, 2007
Location: Hilmar, California USA
Posts: 39
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 Posted: Fri Feb 20th, 2009 01:35 am
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You must still have the CD for the software. Hopefully you had previously installed & then went to test outside?



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If I sequence they will come.
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evana
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Joined: Sun Jul 8th, 2007
Location: Burgaw, North Carolina USA
Posts: 465
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 Posted: Sat Feb 21st, 2009 01:36 am
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sandi here's the thing. if you have the cds. there's no need to call or e-mail lor. the cd's are proof you have had the original purchase and after you run the disk it will entiltle you new pc to the updated  for lor2.. if you do not have the cd's than you must e-mail or call lorsupport.



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getting releasd from jail on Tusday 11-17. Nothing but squencing on my side with my frinds...
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Shubb
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Joined: Tue Jul 31st, 2007
Location: Simi Valley, California USA
Posts: 117
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 Posted: Sat Feb 21st, 2009 05:19 pm
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When I bought the software in was download only.

What CD's do you guys have?  I'm sure LOR will e-mail a new download link if the original purchaser has a receipt.

Scott



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UnOfficial LOR 3 Beta Tester
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Alan C
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Joined: Sun Dec 7th, 2008
Location: Port Erin, The Isle Of Man
Posts: 54
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 Posted: Sat Feb 21st, 2009 05:30 pm
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There is an option in the web-store that allowed you to request a CD as well as the download for an additional $4.

Regards,

Alan.

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LightORamaDan
One of your administrators
 

Joined: Tue Jun 26th, 2007
Location:  
Posts: 1342
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 Posted: Sun Feb 22nd, 2009 04:53 pm
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Anytime you need a copy of your software, send an email to support@lightorama.com. include your order number OR the (email, zip code and name) on the order and a link will be sent to you.

Dan

 

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